Automate Security & Smart Devices with SuiteOp
One hub to manage Security, Monitoring and Access Control across every property
Control every Smart Lock, Thermostat, and monitoring device.
Let AI handle the busywork.
Your team gets instant alerts and clear next steps.
Join hundreds of top short-term rental operators using SuiteOp
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Why operators choose SuiteOp for security & smart device management
Integrated to the apps you use every day.
Interested in an integration not listed here? Contact us, we can probably build it for you.
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Access control
automation
Automate(d) lock management from booking to checkout.
Time-bound Smart Lock codes issued automatically for each reservation.
Cleaner and vendor codes with fixed schedules.
Instant lock actions from the dashboard: lock, unlock, revoke, or reissue.
Security audit trail for every access event.
Result: Fewer lockouts, fewer weekend calls, faster turnovers.
Centralized Device management
Everything in one place
Unified management for smart locks, thermostats, and cameras.
Property, building, or portfolio views.
Roles and permissions for ops, maintenance, and leadership.
Exportable reports for owners and compliance.
Smart lock monitoring
Monitoring that never sleeps.
Live status for every lock: battery, connectivity, last action, next expected access.
AI detects patterns like repeated failed entries or a door left unlocked.
One-click bulk actions across a building or portfolio.
Thermostat &
temperature management
Protect comfort and your HVAC budget.
Portfolio-level temperature rules for occupied vs. vacant.
Auto-switch to eco mode on checkout.
Freeze/overheat alerts to prevent costly damage.
Seasonal setpoint templates you can apply in one step.
Set up in days, not months
Connect your PMS and smart devices
Choose Access Control, Monitoring, and Temperature rules
Go live with AI handling the routine work
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Who benefits
Everything in one place.
Operations teams: One Centralized Hub. Fewer manual checks. Faster turnovers.
Maintenance: Early signals before equipment fails.
Guests: Frictionless entry and consistent comfort.
SuiteOp is proudly rated 4.9/5 in all the right places
It’s been fantastic. SuiteOp helps us manage and elevate the guest experience, stay proactive about delivering a true five-star stay, and maintain our position as the highest-rated large operator in Colorado. On top of that, it’s added real financial value to our bottom line. It’s a win-win, especially when you factor in the customer support, which has felt like a true partner rather than a big vendor just handing over a tool and walking away.
SuiteOp has been a game-changer for us. The time saved during check-in is remarkable, especially as our reservations have increased. It's significantly cut down after-hours calls and streamlined the entire process. Digital lock integration has notably enhanced guest experiences.
Their support team remains consistently responsive even after working together for nearly a year. We're looking forward to building on these features to further improve our guest experience.
SuiteOp has transformed our check-in process with its user-friendly interface and dynamic guest codes. Their step-by-step instructions and upsell features are generating thousands monthly from early check-ins and late checkouts. Unlike competitors, SuiteOp delivers responsive support, regular updates, and actively implements customer feedback.
They've also elevated our brand with a professional presentation matching global hospitality leaders.
Answers to your questions
Do you provide or sell smart locks?
We don't manufacture or sell smart locks, but we're happy to advise on the best brand and model for your needs based on our extensive industry experience. Do not hesitate to use as a resource for your smart lock purchases.
When are lock codes pushed to smart locks?
Individual guest lock codes are created upon booking confirmation. They are only active from your guests’ check-in time and expire automatically at their check-out time. With SuiteVerify, you can dynamically hide codes from guests in their SuitePortal until they've completed their verification process or received a manual check-in approval.
What happens if a lock is offline or the code fails?
If an entry code fails, guests can tap a button on their SuitePortal to access a back-up code. After three failed attempts, a verified backup code is provided. Guests can also remotely lock or unlock doors with one click from their portal. If the issues persist, we’ll notify you via our Slack integration so you can manually help the guest.
What types of smart locks are compatible with SuiteConnect?
SuiteConnect is designed to integrate seamlessly with most modern smart locks. For a detailed list of compatible devices, please refer to our Integrations Page. Because of our experienced in-house engineering team, we’re typically able to integrate to more lock brands rapidly if the need arises.
How can SuiteConnect streamline my operations?
SuiteConnect reduces your manual workload by keeping your property access secure while automating check-ins and check-outs automation, helping ensure a seamless experience for guests and promoting operational efficiency.
How can I set pre-defined temperature rules with SuiteConnect?
SuiteConnect allows you to establish pre-defined temperature rules that intelligently adjust thermostats based on guest occupancy or other criteria. This ensures optimal comfort while saving energy.
What happens if a thermostat goes offline or malfunctions?
SuiteConnect continuously monitors the health of all integrated devices, including thermostats. If a device goes offline or encounters issues, you will be notified immediately for timely resolution.
Can guests override the thermostat settings?
While SuiteConnect enables remote control for both managers and guests, you can choose to limit the range of temperatures that guests are able to set, ensuring both comfort, energy efficiency, and avoiding accidental misuse of your HVAC systems.
My smart device isn't listed. Can SuiteConnect still integrate with it?
SuiteConnect integrates with numerous smart devices—far too many to list them all. If your specific device isn't mentioned, don't worry! There's a strong chance we already support it. If we don't, our team is always eager to evaluate and potentially develop new integrations to cater to your needs.